Home / Buyer Dispute FAQ
Buyer Dispute FAQ

How do I dispute a purity claim after the material has already been melted or processed?

Short answer: This is genuinely difficult, since processing destroys much of the physical evidence that could support a dispute — if you suspect a purity issue, testing a representative sample before full processing, whenever practical, protects your ability to dispute effectively, and going forward, building sample retention into your standard receiving process for any load where purity is a genuine concern is a reasonable precaution.

Source with confidence. Find scrap on ScrapTrade with clear specifications and documented transactions.

Source Scrap →

Why post-processing disputes are genuinely harder

Once material is melted or otherwise processed, the specific evidence that would demonstrate its original purity is largely gone — you’re left arguing based on output results and inference rather than direct evidence of what you actually received, which is a much weaker position.

What can still support a dispute

If you retained any representative sample before full processing, or have detailed records of your own initial inspection or testing, this can still support a claim — output-based evidence, like unexpectedly low yield, can also be suggestive, though it’s less direct proof than a pre-processing sample.

Building better practice going forward

For any load where purity genuinely matters and disputes are a real possibility, retaining a representative sample before full processing, as standard practice, protects your ability to dispute effectively if an issue does turn out to exist.

How ScrapTrade Makes This Easier

Buyers sourcing through ScrapTrade can request pre-processing verification or sampling as part of arranging a transaction, building in protection before committing material to processing.

Ready to source scrap with clear, documented specifications? ScrapTrade connects verified buyers and sellers with escrow-protected payments and transparent weighing.

List or Find Scrap on ScrapTrade →