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Buyer Dispute FAQ

How do I calculate fair compensation if only 90% of a load meets spec and 10% doesn't?

Short answer: A reasonable approach is to value the conforming and non-conforming portions separately based on their actual respective grades, then compare that blended total against what you were invoiced for the full load at the higher, conforming-spec price — the difference between those two figures is a reasonable basis for the compensation or price adjustment you'd request.

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Why a proportional valuation approach makes sense

Rather than an all-or-nothing outcome, valuing each portion of the load according to its actual condition and grade reflects what you genuinely received — this is a fairer, more defensible basis than either accepting the full invoiced price or demanding compensation disproportionate to the actual shortfall.

The basic calculation

Determine the fair value of the 90% that meets spec at the agreed price, add the fair value of the 10% that doesn’t meet spec at whatever grade it actually represents, and compare that combined total against what you were invoiced — the gap is a reasonable basis for your compensation request.

What to do if you and the seller disagree on the numbers

If there’s genuine disagreement about the actual grade of the non-conforming portion, an independent assessment or reference to a recognized grading standard can help establish a more objective basis for the calculation than relying on either party’s unilateral assessment.

How ScrapTrade Makes This Easier

Documented agreed specifications through ScrapTrade give both parties a clear reference point for calculating fair compensation when only part of a load meets the original agreed spec.

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